Tecture’s software and technology assessment includes a comprehensive review of:
Tecture offers a comprehensive technology assessment with concrete, prioritized action blueprint. We do a deep dive into your business and website to identify the key value drivers and actions that will get you the tangible results you need. And we do it in plain English. How well is your technology platform producing for your business? Where are the gaps and the enhancements that will truly make a difference? You’ll get a custom blueprint for achieving:
Tecture’s custom Technology Assessment is not a canned, off-the-shelf report with insipid, generic advice. Not some jargon-filled Power Point designed to confuse and intimidate. Not a thinly-veiled attempt at selling you a costly new platform by bashing your old one — while ignoring easy and inexpensive opportunities. The Technology Assessment is your roadmap to a truly effective software platform driven by your core business model.
Utilizing Tectue’s proven, proprietary Solutions Framework, we dissect the following nine key dimension of your website:
Business Model Alignment Your software platforms are an extension of your business model. We do a deep dive to understand your business and what differentiates you from your competitors. We seek ways that technology can add additional value to your customers.
Software Platforms We evaluate a range of software platforms, from in-house custom software to 3rd party cloud-based. We’ve seen it all. We have worked with CRM, CMS, SSO, Portals, Ecommerce, APIs, you name it.
Databases We want to see where your data is stored, how it’s stored, and in what format. We want to understand how data is processed, loaded, and queried.
Platform connectivity points Most platforms have connection points – internal and external – for sharing data. These can be APIs, data feeds, or even manual data entry.
Authentication systems User and Customer security is paramount. How is user authentication managed? Is an SSO system in place?
Security protocols From phishing to bots to SQL injection, your business is continuously under attack.
Automation Business workflows and automations can streamline operations. When a product is shipped, does the tracking number seamlessly transfer to a database and trigger a shipment notification to the customer?
Customer user experience Through what interfaces do your customers experience your business? A website? A phone system? Is there a seamless flow, or discombobulation, leading to irritation and frustration? A delightful, friction-free experience attracts customers and gives them confidence in your organization.
Team/Stakeholder interview
We start with a Zoom consultation with your team and stakeholders to learn about your business modal and processes, then gather your goals, identified issues and pain points.
In-depth analysis
We dive into each of the key areas to assess gaps, problems and opportunities. We have independent consultations with subject matter experts to drill into specific platforms, databases, or connection points.
Results presentation
Finally, we summarize and present our findings with a prioritized action blueprint with options — big and small, DIY and vendor-aided — for making your website compelling and productive.
Tecture has over 20 years of experience building software across a wide spectrum of industries. As technology generalists, we are uniquely positioned to evaluate a range of platforms – from CRM to CMS to SSO to API to Ecommerce to Marketing to Data Warehouses and beyond.